Leading edge communication solutions
to drive your Dealership forwards.

Motor-Call Call Centre

For those Dealerships needing a higher level of staff management and advanced reporting the Motor-Call Call Centre solution delivers a feature rich call centre package.
It is one thing to know you handled 250 calls in a day for a department e.g. Service, but do you know how many result in a service being booked, or was it simply a pricing enquiry etc? Motor-Call’s call completion codes allows the User to enter a code at the end of each call and the system will report accordingly. Add in Busy Not Available codes, enhanced call routing options, Agent help, Supervisor Console and Whisper/Listen/Intrude facilities and business management takes on significantly more meaning.